3/13/2012

How to convert hexa to decimal


The error code does indeed confirm that at least from the CSE's point of view the driver can't be downloaded. If you take the last four hexadecimal digits (the first four are just indicating the provider), convert that to decimal, then punch it into the following command, you can see as much:

Conversion: 0x0BCB = 3019
Command: net helpmsg 3019
Output: The specified printer driver was not found on the system and needs to be downloaded.

I know that's not offering a massive insight into why it's happening, but I figured it still may be worth clarifying which track to pursue.

Cheers,
Lain

In addition, you may also enable the policy processing under the path [Computer Configuration | Policies | Administrative Templates | System | Group Policy | Printers preference extension policy procesing] for client computers.

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